Terms of Service

General Provisions

These Privacy and Goods Purchase Rules for the online store www.multi.lt are established to ensure your rights and the rights of MB Multigrupė, the company selling goods on the online store www.multi.lt. They define the obligations, responsibilities, personal data protection rules, and other provisions related to the purchase and sale of goods in the store. By making a purchase online, the customer, after placing an order and checking the box next to the statement "I agree to the rules," confirms that they have familiarized themselves with these rules, agree to them, and undertake to comply with them. Seller – MB Multigrupė, company code 305160531, address M. K. Čiurlionio g. 17-9, LT-03104, Vilnius, email info@multi.lt.

Processing of Personal Data

1. When ordering goods from the online store, registration is not required, but providing certain personal data such as name, surname, email address, delivery address, phone number, and other order-related details is necessary for the proper execution of the order.
2. The customer confirms awareness of the right to refuse to provide personal data but understands that such data is necessary for the fulfillment of the order. Failure to provide such data or refusal to consent will result in the non-execution of the order.
3. Customer's personal data specified in point 1 are collected and processed for electronic commerce purposes (processing orders, issuing financial documents, resolving issues related to product delivery, and fulfilling other contractual obligations).
4. Customer and other www.multi.lt website visitors' personal data are processed and stored no longer than necessary for the purposes specified in these rules.
5. The seller complies with the security and processing requirements set forth in the Republic of Lithuania Law on Personal Data Protection and the General Data Protection Regulation of the European Union regarding the processing of personal data.
6. The seller takes appropriate technical and organizational measures to ensure the protection of all processed personal data from accidental or unlawful destruction or loss, alteration, unauthorized disclosure, or access, and from all other forms of unlawful processing.
7. Customers and other www.multi.lt website visitors have the following rights related to personal data: 8.1. To request access to and correction or deletion of data or restriction of data processing; 8.2. The right to object to data processing; 8.3. The right to receive their personal data in a structured, commonly used, and machine-readable format (right to data portability); 8.4. The right to withdraw consent; 8.5. The right to lodge a complaint with the State Data Protection Inspectorate.
8. Customers and other www.multi.lt website visitors can exercise these rights by contacting the seller at info@multi.lt.
9. When filling out the order form, the customer must provide detailed and accurate information. If the customer's provided data changes, it is mandatory to update it promptly. The customer is responsible for the accuracy of the data provided in the order form and assumes responsibility for any consequences arising from the inaccuracy or incorrectness of the provided data.